Cancellation

If the order is cancelled, we will pay refund amount 2 to 5 days.

Return

You have the option to return items purchased on eLookCart. Return acceptance varies from 7 days of the receipt of item and depends on the type of product being purchased by you.

The following EXCEPTIONS and RULES apply to this Policy:

• We do not accept return or exchange requests for innerwear, cosmetics, socks, deodorants, perfumes and free items.
• Fine jewelry products must be returned within 7 days from the day of delivery.
• All items to be returned must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.
• In case you had purchased an item which had a free gift associated with it and you wish to return the item, please also return the free gift.
• If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
• Once we receive original order items. we will pay refund amount 2 to 5 days. if courier provide elookcart then deduct courier charge after refund your item amount.
• Shipping charges shall not be refunded to the customer, except in instances where the return / cancellation of the product is on account of any reason that is solely attributable to eLookCart.

Refund

The refund duration is 2-5 days from the date of cancellation.